Terms of sale

Terms of Sale

Welcome to LOORANA. These Terms of Sale govern the purchase of products from our website. By placing an order, you agree to these Terms of Sale.

1. Eligibility

By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to make purchases through our website.

2. Products

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, minor variations in color, size, or appearance may occur due to photography, screen settings, or manufacturing updates.

3. Pricing

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

If a pricing error occurs, LOORANA reserves the right to cancel the order and issue a full refund if payment has already been received.

4. Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

LOORANA reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability.

  • Errors in pricing or product information.

  • Suspected fraud or unauthorized transactions.

  • Violation of these Terms of Sale.

If your order is canceled after payment has been processed, you will receive a full refund.

5. Payment

We accept the payment methods displayed at checkout. Payment must be successfully completed before your order is processed and shipped.

6. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and are not guaranteed.

Customers are responsible for providing accurate shipping information. LOORANA is not responsible for delays or failed deliveries resulting from incorrect addresses provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. Customers should review that policy before making a purchase.

8. Order Cancellations

Orders may only be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled but may be eligible for return in accordance with our Return and Refund Policy.

9. Limitation of Liability

To the maximum extent permitted by applicable law, LOORANA's liability is limited to the amount paid for the purchased product. LOORANA is not liable for indirect, incidental, special, or consequential damages arising from the use of our products or services.

10. Force Majeure

LOORANA shall not be responsible for delays or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, strikes, transportation disruptions, government actions, internet outages, or other unforeseen circumstances.

11. Governing Law

These Terms of Sale shall be governed by the laws of the country or jurisdiction where LOORANA is registered, unless otherwise required by applicable consumer protection laws.

12. Changes to These Terms

LOORANA reserves the right to update or modify these Terms of Sale at any time. The version published on our website at the time of your purchase will apply to your order.

13. Contact Us

If you have any questions regarding these Terms of Sale, please contact us using the contact information provided on our website.